• Becky Ashcraft

  • Alyson Blackthorne

  • Michelle DeSalvo

  • Jessica Mullaney

  • Kelly Young

  • Karen Zuppa

Karen Zuppa | Owner

Owner Karen Zuppa

Karen Zuppa has served as the Founder, Owner, and President of Complete Bookkeeping & Accounting in Greenwood Village for 25 years since the company opened its doors in 1992.  She originally founded CBA with the intention of making a payment on a new vehicle and has since grown the company from one client to its present size, serving over 50 clients across the Denver Metro Area.

She is a Public Accountant with over 25 years of combined experience, and has been a Certified QuickBooks ProAdvisor for 18 years; this along with her consistent leadership and guidance has resulted in consistent and sustained growth year over year.

In addition to her experienced background, Karen is a member of the Institute of Management Accountants, Inc., the American Institute of Professional Bookkeepers, the National Advisor Network, and recently she just added CNAP (Certified Non-Profit Accounting Professional) to her repertoire. Karen also combines her extensive financial experience and skills with a Bachelor of Science in Finance.  Outside of CBA, Karen is a tea enthusiast who also enjoys wine tasting, travelling, exercise and fitness, and trying new restaurants.  Karen also enjoys spending time with her husband Mark, as well as their son and two daughters.

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Becky Ashcraft | Director of Accounting


Becky is an accounting professional with more than 14 years of progressive experience within the private, financial, and governmental arenas.

Her strong background in banking and finance makes her a knowledgeable asset to CBA as does her occupational range, which extends from working for a Fortune 500 company to small businesses. This diverse experience allows Becky to accommodate her skills to varying types of clientele.

Combined with her strong professional background are multiple academic and professional certifications, having earned a Bachelor of Science in Accounting, as well as Certifications as a QuickBooks Online ProAdvisor from 2012-2017, a member of the National Advisor Network, and finally she just earned her CNAP (Certified Non-Profit Accounting Professional).

When not working on accounting, Becky, enjoys a diverse set of hobbies, including golfing, cross stitching, and watching reality television shows.  She also enjoys spending time with her husband of over 20 years, Mark.

Schedule an Appointment with Becky
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Alyson Blackthorne | Accounting Specialist


Alyson has been a member of the CBA family since September 2015. She has a wide range of clients from various industries; Alyson specializes in non-profits and tech companies.

She has an extensive background in various specialities including payroll, quarterly taxes, accounts payable, accounts receivable, expense reports, financials, and various applications. Her education includes an Associates of Science degree in Business Administration from San Diego Miramar College and QuickBooks Online and TSheets certifications. Alyson has also earned a Certified Non-Profit Accounting Professional (CNAP) title.

In her downtime, Alyson enjoys visiting local breweries with her husband, baking, and watching or reading anything in the science fiction, fantasy, or historical drama genres. She has two cats, named Han Solo and Princess Leia.

Schedule an Appointment with Alyson
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Michelle DeSalvo | Accounting Specialist


Michelle DeSalvo has been an Accountant Specialist for Complete Bookkeeping & Accounting since April 2017. She consistently helps to make life for her clients easier by providing them with clear financial reports each month.

Michelle brings to CBA a highly accomplished and diverse background of over 15 combined years in accounting, management, and entrepreneurship, both in the United States and Ireland. Her diverse background includes over 11 years of financials analytics, real estate and banking negotiations, and accounting management. In addition, she has five years of experience as a business owner.

Michelle is certified in both Sage and QuickBooks. She is currently in her final year of graduate school, working towards a BA (Hons) in Accounting & Financing.

When not working with her clients, Michelle enjoys spending time with her family, as well as traveling, exercising, and spending time outdoors.

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Jessica Mullaney | Accounting Specialist


As a member of the CBA family for the past six years, Jessica is a versatile accounting and communications professional who is currently serving as an Accounting Specialist for CBA.  She is experienced in numerous bookkeeping and accounting specialties including Payroll, Job Costing, Accounts Receivable, Accounts Payable, Invoicing/Billing, and General Financials among other things.

Jessica began serving CBA in January 2013, and has serviced a combined portfolio of over 20 clients across multiple industries, including public relations, hospitality, telecommunications, legal, real estate, consulting, and non-profit.  During her tenure, she has also earned Certifications through 2012-2018 as a QuickBooks Online ProAdvisor.

In addition to her background in accounting, Jessica has also previously served in telecommunications roles, and has a strongly developed academic background in professional communications, having earned her Bachelor’s degree with Honors in English at the University of California – Merced, with an emphasis on professional writing.

In her spare time, Jessica enjoys reading, biking, and traveling.

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Kelly Young | Accounting Specialist

Kelly Young
Kelly Young is an Accounting Specialist with Complete Bookkeeping and Accounting and has been with the company since June 2019. She enjoys assisting non-profit and small business owners get a grasp on their finances, allowing them free time to focus on important aspects of running their businesses. Kelly’s clients have the knowledge that their accounting and bookkeeping needs are being taken care of.

Kelly has vast experience in running a business, as she owned and operated a small litigation support company for 12 years. In addition, she also worked in the financial industry as a trader for 13 years. This skill set is beneficial to her clients, as Kelly has the same experience as they do- managing day to day tasks while ensuring the long-term success of their businesses.

Kelly has her Quickbooks Online certification and is working towards obtaining her CNAP (Certified Non-profit Accounting Professional) certification. Outside of work, Kelly enjoys spending time with her 2 children. She enjoys artistic pursuits, reading, camping, and woodworking.

Schedule an Appointment with Kelly
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